Payment Service Provider broker, an idea

by Mr Per Olsson 11. June 2010 13:13

A payment service provider (psp) offers different ways to let ecommerce businesses (amongst other business channels) to get paid by credit card (the same here, amongst other ways like invoice, micropayments, partpayments, credits).

The problem is that many of these payment methods requires a deal with a bank to be able to offer this service.

Idea:

  1. In countries where there is a need for e-commerce and direct payments of some kind, write one deal between a local company/bank/psp to make business with each other (ie use a payment service)
  2. Gather these deals in a payment service broker which in their turn offer this to e-commerce businesses where the offer is the following:
    The companies connected to the broker is the company with the connection to the bank
    When a payment in a site occurs the money is collected and put on the company which have the payment deal
    Periodically the company with the deal transfers money to the company that uses the broke with a transaction cost of xx 
  3. This could be paid by advertisement in the transfer between the e-commerce and psp site to get rid of the transaction cost for the users of the service (the e-commerce) and the broker companies (the ones with the psp/bank deal)
  4. Localization could be done which psp to use depending on which e-commerce or which customer is visiting the e-commerce.

 

Of course the problem is to identify each e-commerce companies orders in this payment process so the correct company gets the correct amount of money transferred to him.

A lot of details is missing in this idea but could it be realized (I know that there are companies offering this but just for one PSP)?

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e-Commerce | Professional

Preemptive return handling in clothing sites - in short

by Mr Per Olsson 4. June 2010 08:53

To lower returns (it will never stop occurring though) when selling clothes online its important to think of a couple of things for B2C sites:

  • Inform about qualities both in a technical text (80%cotton et.c) and a commercial text (wonderful soft dress et.c) 
    The better you describe your product the bigger possibility for your sold garment to be kept by the customer instead of him returning it just because you say "Its a dress" and the customer returns it because "Its a dress, but you never said that it would feel like a second skin"
  • Sizing, give the user clear instructions how to measure himself for clothes to fit and clear size matrix and the span in cm/inch that each size is in and preferably using translation matrixes with localized size system.
    This way you give the user the possibility to measure and find a size that should fit. This demands that the entire supply chain is of good quality so what you promise is promised to you as well.
  • Washing instructions, display those both in text and with standardized images for the customer so he knows whats expected of him. 
  • Images, images, images. Detail (special things like pockets or how the fabric looks in close), environment (people wearing the garments), sketch (so the visitor knows where stitches is made)
  • Delivery time display, try to calculate this as exact as you possibly can and keep the promise or send out new information early on if there is changes so the customer always knows what is happening with their order and dont return just because of a lazy supplier that did not inform.


Its a bit easier for B2B (uniform/profile corporate clothing) sites since they often use contracts where details is already agreed and in these cases they often have professional purchasers ordering and measuring and in there case its more important to be able to have an effective ordering process with good information tools like track and trace, status updates and statistics.

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B2B School - Section #4 to #8 of 8 - stopped

by Administrator 20. May 2010 10:35

Since no one is actually reading the school, or commenting I will stop these and only write posts where everything is in one post.

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